Disability insurance claims are a interesting play !
We are totally involved with our clients at time of claim and it is always a exercise that takes many hours to come to where a cheque is delivered . Yes we are different from most others who let the insurer dictate to the insured how claims gets handled or mishandled .While speaking with a insurance litigator client of ours last month , we received a request to work with their firm on a bilable basis in helping their clients get their claims paid which to us was another confirmation that that we are valued beyond simply placing a product in someones hands . This firm has seen our work on a close up basis when we were involved in a disability as well as critical illness claim where we were able to show our real value to our client . Life insurance business is a personal one and we owe it to our client to be there when they need us the most .